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We take this issue very seriously, and guarantee a 24 business hour processing time, after which you will receive your order anywhere from 2-5 business days later, depending upon which state you live in.
We're finding that most people are receiving their art prints within a week, many getting it the same week they ordered.
All canvas prints are proudly made and shipped from the U.S.A., using a patented technology to create an ultra high-quality end product that you can display in your home or office.
As with our canvas prints, our metal prints are made and shipped from the United States.
US: We process all orders within 24 hours, and you can expect to receive your item within 2-5 business days from that point, depending on which state you live in.
International: Processing time is also 24 hours. Shipping time is 10-15 business days. Please allow 2-3 weeks for your order to arrive.
If more than 15 days have passed please email us at email@example.com to review the status of your order and we'll be happy to help and get back to you immediately.
IF ANYTHING IS LOST OR DAMAGED IN TRANSIT WE WILL RESHIP YOUR ORDER AT NO COST TO YOU.
While most of our U.S. orders ship via UPS, we often find the quickest shipping for the western part of the country using OnTrac, who is super reliable.
We offer a no questions asked 30 day return for refund policy*. If there is anything you don't like about your product, you can return it for a full refund within the first 30 days, and a credit will automatically be applied to your credit card or original method of payment, within a few days of receipt back for return (dependent on your provider).
The only scenario where our return policy differs is for the purchase of our massive 60x40 size. As it's such a large print, the mail carriers won't even ship them regularly and require them to be shipped by freight, and cost a lot to ship. Refunds for this size would require there being some sort of damage or defect upon arrival, whereas for every other size, it's a no questions asked policy.
We do offer bulk pricing on an occasional basis. If you're looking to order 8 or more pieces of art, please contact us at firstname.lastname@example.org.
We feel so strongly about the quality we produce that we offer a lifetime quality guarantee on any purchase. Should any issue arise with the quality of your purchased decor, email us at email@example.com
Our tapestries are made from an ultra high quality Turkish fabric, and every single tapestry goes through a thorough quality control inspection before being packaged.
The tapestries, upon order, are shipped immediately from our warehouse in New York so that you can get your tapestry about as fast as ordering on Amazon.